Jollibee GameJoy Combos

Each GameJoy Credits mystery card contains a unique Serial and PIN that grants customer a randomized amount of GameJoy Credits: 10, 20, 50, 100 or 200 credits. Every Serial and PIN is guaranteed to win at least 10 GameJoy Credits.

No, you may not exchange your GameJoy Credits mystery card after scratching off the protective ink, or after the GameJoy Combo has been purchased.

A: As standard process and monitoring, you may only claim your GameJoy Credits mystery card in the same store where you ordered the GameJoy Combo. Thank you for understanding.

GameJoy Combos are available until August 15, 2025.

Your GameJoy Credits Serial & PIN can be redeemed through UniPin until October 31, 2025.

You may seek support from UniPin’s Livechat Messenger on https://www.unipin.com/ or email [email protected] to raise concerns on your GameJoy Credits Serial and PIN redemption on UniPin.

For orders made via the Jollibee App or Web, you may simply identify your serving store and click the "i" button on the right side to contact the store directly. If you ordered via Jollibee Hotline, you may immediately call the hotline again to report the missing item. For all Jollibee Delivery orders, you may also contact our customer care team at https://help.jollibee.com.ph.

For orders made through GrabFood and Foodpanda, you may report the GameJoy Credits mystery card as a missing item in your order via the GrabFood or Foodpanda app. You may also place your feedback through these links: help.grab.com/passenger/en-ph/ or [email protected].

A: You may avail the GameJoy Combos promo multiple times. There is no maximum cap in the transaction. The promo, however, is not valid through the Bulk Order Service (BOS) Program.

Yes, you may replace your GameJoy Combo’s drink to any soda or Iced Tea with no extra charge. Add-on prices apply for Pineapple Juice and Orange Juice.

Yes, you may avail the promo via delivery from May 6 to August 15, 2025.

For Dine In, Take Out and Drive Thru transactions, customers have the option to choose whether to avail the promo or the SC/PWD discount, whichever is higher. For Delivery transactions, promo can be used in conjunction with SC/ PWD discounts.

1. All personal data required for account creation and redemption of GameJoy Credits will be collected and processed solely by UniPin. Jollibee does not collect, store, or access any personal data provided during the redemption process. By participating in this promo and redeeming GameJoy Credits via UniPin, the customer acknowledges that all responsibility for the personal data they provide rests with UniPin, in accordance with UniPin’s privacy policy and applicable data protection laws. For more information on how UniPin handles personal data, please refer to their privacy policy on their website (https://www.unipin.com/privacy-policy).
2. Jollibee is not responsible for any issues, errors, or delays in the redemption of GameJoy Credits on UniPin, including but not limited to technical failures, incorrect Serial & PIN entry, or account-related concerns on the UniPin platform. The use of the UniPin platform is subject to its terms and conditions.
3. Jollibee reserves the right to refuse the issuance of GameJoy Credits mystery cards or take appropriate action if there is suspected fraud, misuse, or any violation of the promo mechanics.
4. Each GameJoy Credits mystery card is the sole responsibility of the customer upon receipt. Jollibee will not replace, refund, or reissue lost, stolen, damaged, or misplaced cards under any circumstances. Customers are advised to keep their cards secure, as Jollibee holds no liability for any unauthorized use or redemption of the Serial & PIN. By participating in this promo, the customer acknowledges and accepts full responsibility for the safekeeping of their GameJoy Credits mystery card.